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Machine Technical Issues

Fix common hardware issues, error codes, refrigeration, and cash acceptance problems.

Machine Technical IssuesPayments & CashlessNayax SupportCantaloupe SupportLocation IssuesCustomer ServiceOperations & InventoryCompliance & InsuranceHaha Smart CoolersLead GenerationTax & BookkeepingModels & IssuesLegacy Vending Models

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Machine Technical IssuesUpdated Feb 9, 2026

Machine displays “Exact Change Only”

Resolve low coin tubes and adjust escrow/coin settings.

coinschangepricing
Machine Technical IssuesUpdated Feb 9, 2026

Spiral motor does not rotate

Check motor wiring, vend switch alignment, and selection pricing settings.

motorvendselection
Machine Technical IssuesUpdated Feb 9, 2026

Machine shows “Out of Service”

Quick checks for door switch, temperature, and payment device errors.

servicedoor switcherrors
Machine Technical IssuesUpdated Feb 9, 2026

Refrigeration not cooling or frosting over

Diagnose airflow, condenser coil cleaning, door seals, and thermostat calibration.

refrigerationtemperaturemaintenance
Machine Technical IssuesUpdated Feb 9, 2026

Coin mechanism keeps jamming

Common causes, cleaning steps, and how to verify coin tube levels.

coinsjammechanism
Machine Technical IssuesUpdated Feb 9, 2026

Bill validator keeps rejecting bills

Step-by-step checks for jammed transport, dirty sensors, and denomination settings.

cashvalidatorerror codes
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