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Rowe BC-12 display and keypad issues

Fix display errors and unresponsive keypads. (Rowe BC-12).

Updated Feb 9, 2026

Overview

This guide covers Rowe BC-12 display and keypad issues. Fix display errors and unresponsive keypads.

Diagnostics

  • Check display harness seating.
  • Inspect keypad for stuck keys.
  • Power cycle and observe error codes.
  • Replace display module if necessary.

Resolution steps

  • Perform a controlled test after each adjustment.
  • Document the changes and results for future reference.
  • If the issue persists, swap with a known-good component.

Preventive maintenance

  • Clean components during each service visit.
  • Log repeat faults to identify wear patterns.
  • Keep spare parts for legacy models on the truck.

When to contact support

  • You have repeated failures after controlled testing.
  • Safety or electrical issues are suspected.
  • You need model-specific parts or OEM guidance.

Need help with older equipment? Visit /services or contact /contact.

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