← Back to Help Center
Help Center

Combo door sensor faults

Handle door sensor faults in combo units.

Updated Feb 9, 2026

Overview

Combo machines combine snack and drink systems, so separate the failure domain before replacing parts. Handle door sensor faults in combo units.

Diagnostics

  • Test snack and drink sections independently.
  • Verify shared power rails and controller status.
  • Check for door switch and service mode conflicts.

Resolution steps

  • Isolate the failing side and swap known-good parts.
  • Reset controller and re-run configuration.
  • Confirm pricing and selection mapping after changes.

Preventive maintenance

  • Document configuration backups after updates.
  • Train route staff on both snack and drink checks.
  • Inspect harness routing during each service.

When to contact support

  • Issues persist after a controlled test and documented settings.
  • Errors repeat across multiple machines or locations.
  • You need replacement parts or manufacturer diagnostics.

Need parts or service? Visit /services or contact /contact for help.

door