← Back to Help Center
Help Center

Vending placement contract basics

Key terms to include in agreements.

Updated Feb 9, 2026

Overview

Clear agreements reduce misunderstandings and speed up placement approvals. Key terms to include in agreements.

Diagnostics

  • Confirm who can sign the agreement.
  • Review insurance or compliance requirements.
  • Identify service expectations.

Resolution steps

  • Use a simple placement agreement.
  • Clarify service cadence and response times.
  • Document commission and pricing terms.

Preventive maintenance

  • Keep agreements to 1–2 pages.
  • Use consistent templates across locations.
  • Store signed copies centrally.

When to contact support

  • Offer a trial period clause.
  • Escalate to legal only if required.
  • Provide a summary of key terms.

See packages and pricing at /pricing. Start with leads at /vending-leads or /hot-leads.

Expanded guidance

  • Confirm all steps are documented so the next technician can reproduce the results.
  • Capture before/after metrics (errors cleared, sales restored, or uptime improved).
  • Review machine, reader, or route settings to ensure they match location standards.

Common pitfalls

  • Skipping a controlled test leads to false positives.
  • Updating hardware without documenting configuration changes.
  • Forgetting to verify payout, refund, or reconciliation data after changes.

Next-step checklist

  • Run a final test with known-good inputs.
  • Log the outcome with date, time, and device identifiers.
  • Schedule a follow-up check if the location has high traffic or seasonal demand.

<!-- expanded:v2 -->

Additional details

Operational notes

  • Document changes with time, machine ID, and location name.
  • Verify settings, pricing, and service modes after each fix.
  • Capture before/after results to confirm resolution.

Field checklist

  • Test with known-good inputs and controlled conditions.
  • Validate telemetry, alerts, and payment logs where applicable.
  • Confirm location expectations and update the site contact.

Common root causes

  • Configuration drift after firmware or component swaps.
  • Inconsistent power or network conditions at the location.
  • Gaps in preventive maintenance routines.

Next steps

  • Monitor for 7 days and note any repeat errors.
  • Schedule follow-up if the site is high-traffic.
  • Escalate with full logs and photos if issues repeat.
contractagreementlegal