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Approval workflow terms

Define approval responsibilities.

Updated Feb 9, 2026

Overview

Clear agreements reduce misunderstandings and speed up placement approvals. Define approval responsibilities.

Diagnostics

  • Confirm who can sign the agreement.
  • Review insurance or compliance requirements.
  • Identify service expectations.

Resolution steps

  • Use a simple placement agreement.
  • Clarify service cadence and response times.
  • Document commission and pricing terms.

Preventive maintenance

  • Keep agreements to 1–2 pages.
  • Use consistent templates across locations.
  • Store signed copies centrally.

When to contact support

  • Offer a trial period clause.
  • Escalate to legal only if required.
  • Provide a summary of key terms.

See packages and pricing at /pricing. Start with leads at /vending-leads or /hot-leads.

Expanded guidance

  • Confirm all steps are documented so the next technician can reproduce the results.
  • Capture before/after metrics (errors cleared, sales restored, or uptime improved).
  • Review machine, reader, or route settings to ensure they match location standards.

Common pitfalls

  • Skipping a controlled test leads to false positives.
  • Updating hardware without documenting configuration changes.
  • Forgetting to verify payout, refund, or reconciliation data after changes.

Next-step checklist

  • Run a final test with known-good inputs.
  • Log the outcome with date, time, and device identifiers.
  • Schedule a follow-up check if the location has high traffic or seasonal demand.

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Additional details

Operational notes

  • Document changes with time, machine ID, and location name.
  • Verify settings, pricing, and service modes after each fix.
  • Capture before/after results to confirm resolution.

Field checklist

  • Test with known-good inputs and controlled conditions.
  • Validate telemetry, alerts, and payment logs where applicable.
  • Confirm location expectations and update the site contact.

Common root causes

  • Configuration drift after firmware or component swaps.
  • Inconsistent power or network conditions at the location.
  • Gaps in preventive maintenance routines.

Next steps

  • Monitor for 7 days and note any repeat errors.
  • Schedule follow-up if the site is high-traffic.
  • Escalate with full logs and photos if issues repeat.
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